Thursday, June 18, 2009

The answer, my friend, is blowing in the wind

I come from a simpler time, a time when wicked meant, well, wicked. It meant the opposite of good. Then my children started to use it to mean the opposite of wicked. Suddenly it meant good. And then today I heard it used in a completely different way on the radio when someone referred to a wicked problem ... which I find defined on Wikipedia as a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognise.

This definition appears to have been around since the 1960s and is usually reserved, apparently, for discussions on social planning but I intend to borrow it to describe the way I feel about the challenges facing newspapers as they consider the digital future. In contrast to the web itself, which changes at an incredible speed, we take time to consider where we should be going and even more time to implement any decisions we take. It's easy to be sucked into a feeling that we should be constantly trying new things, that the creators of great services on the web know exactly what they are doing, but for every Google, or Amazon, or Facebook or Twitter, there are a thousand, no, probably hundred of thousands, of ideas that fell flat on their face with barely more than a handful of people hearing about them.

We don't have the resource - or may be it is luck - to take that many risks.

One issue that I worry about is our place in the conversations that go on in a community. Traditionally, we have played a key role in local conversation. The Leicester Mercury has been the main source for local news for the best part of a century and a massive amount of conversation is based around news. Don't get me wrong - the Mercury still has more than 150,000 readers every day and probably well over 200,000 every week and we can - and do - still put ourselves at the centre of many conversations.

But there is no doubt that social media has enabled a whole new set of conversations and, at the moment, most newspapers are not part of those discussions, or, if they are, it is at the edges. We have a limited amount of social interaction on our sites, usually in the form of comments on news articles, but we are constantly looking for ways to be more involved and you can find examples of newspapers setting up sites which are largely fed by user-generated content and the interaction of users with that content and each other. Perhaps the best example that I have been involved in is Lasting Tribute - a site based around the death announcements from our newspapers, but which relies almost entirely for its success on the content of its users.

However, the more I look at this issue, the more convinced I become that the mistake that we often make is that we attempt to bring our readers to our sites to create this content when we should probably be going to the places where they are already having these conversations, eg Twitter and on blogs. Why would somebody who habitually uses Twitter come to our site to say something that they have already told all their friends elsewhere?

Which is how I came to be sitting in a room in the Institute of Creative Technologies at Leicester's De Montfort University this afternoon surrounded by people who go online under names such as CaffeineBomb, Sleepydog and Solobasssteve. There were about 40 people in the room, gathered for an event run under the NLab badge which was ostensibly looking at how social media could be used to build resilience in small businesses.

In fact, the conversation was much wider and was looking at how social media could be used, for example, to empower individuals to have a better say in government, both locally and nationally.

I am sure that newspapers like the Mercury have a large part to play in these discussions because:
  • Social media is not universal and we are already looking at a digital divide between the haves and have nots
  • Information overload is already an issue - it is easy to be swamped and there is something to be said for somebody helping to filter data and conversation
  • Social media is by its nature fragmented - it is not easy to follow dozens of conversations going on in dozens of different places. Simply because you write online doesn't mean you will be read - there may well be a role for an organisation that can help give visibility
  • There is clearly still a very large number of people who want to read a newspaper
  • We are skilled in activities which are vital whatever the distribution platform, not least of which are journalism and sales.
I've already mentioned that we have 200,000+ newspaper readers every week, but we also have more than 20,000 unique visitors to our news websites every day and many times more than that to our various other sites, such as Jobsite, Findapropery and PrimeLocation.

I don't know where we fit in the equation online, but I am sure we have a role to play.

What do you think?

Tuesday, June 16, 2009

Rallying to the aid of the Boston Globe


Crowdsourcing and the wisdom of the crowd are pretty alien concepts to many journalists who see a lack of professional vigour undermining the validity of the results obtained when you ask the general public for an opinion.

Only yesterday, I was reading about the Editor of the Birmingham Post, Marc Reeves, who was crowdsourcing photos for his paper, news that was met with outrage from some journalists - the very first comment saying: 'Great way to fill up a page on restricted resources. 'Let's slash the workforce, keep the managers, and make the papers a scrapbook for sumitted letters, photos and match reports.'

There was some support for the Editor:
'I read these comments and feel quite sad. For too long, journalists have behaved as though they are the only ones with a right to appear in a newspaper. If the Post chooses to pick pictures to print, and people are happy for their pictures to be used, then surely there's not a problem. Newspapers need to be part of a community online to survive, and you can't be part of a community if you believe that you are better than everyone else.'
Meanwhile, over in the States, the New York Times company has threatened to close the Boston Globe because between them they are making such big losses ... and one of the most interesting responses has come from the blogoshpere where a number of local bloggers have launched a blog rally.

The instigator appears to be Paul Levy, the president and CEO of the local Beth Israel Deaconess Medical Centre. Here, in his own words is what is going on:
'We have all read recently about the threat of possible closure faced by the Boston Globe. A number of Boston-based bloggers who care about the continued existence of the Globe have banded together in conducting a blog rally. We are simultaneously posting this paragraph to solicit your ideas of steps the Globe could take to improve its financial picture:

We view the Globe as an important community resource, and we think that lots of people in the region agree and might have creative ideas that might help in this situation. So, here's your chance. Please don't write with nasty comments and sarcasm: Use this forum for thoughtful and interesting steps you would recommend to the management that would improve readership, enhance the Globe's community presence, and make money. Who knows, someone here might come up with an idea that will work, or at least help. Thank you.'
Well, the people of Boston have certainly come up with lots of ideas - there are currently 62 on Paul Levy's blog alone - and they make for very interesting reading. Although one poster asks who is co-ordinating all the responses and is told: 'Co-ordination is not part of social media', I've decided to try to pull them all together ...

My co-ordination is not scientific. I haven't managed to find all the comments as they are spread across many different blogs (most of which, like my blog, have no form of search), but I have captured a few hundred points. I have tried to split them into three different sorts of comments: those that have suggestions for how to improve the print edition; those which primarily suggest going digital; and those that cover other areas such as ownership.

There are a few points that need to be born in mind while reading the comments: Leicester is not America, the Mercury is not the Globe (two very big differences are that the Mercury makes a profit and it is almost entirely devoted to local news), and, of course, those commenting are part of a self-selecting technorati who almost certainly don't represent everyone in Boston (let alone Leicester).

Having said that, UK newspapers face many of the same issues as those in the States and the future of news and our papers is often the main topic of conversation whenever senior media people get together. It's not that often that we get the opportunity to hear what so many readers think ... and they do come up with a lot of very interesting ideas.

To see all the comments that I managed to collate click here, published via Google docs. I apologise that the document doesn't look that pretty, but I haven't found any time to format it yet.

To be honest, I started collating the comments out of personal interest, but thought others might find them useful, given that so many people that I speak to want to discuss the future of newspapers and where our digital offerings fit in our thinking. My own feeling about the comments is that I feel optimistic and doomed in equal proportions as I read through them.

I'd love to hear your views on the future of newspapers in general, and the Mercury in particular and, if that's too big a topic, just let me know of any ways you think we can improve the service we offer in print or online now.

Thanks.

By the way, the image at the top of this page was produced at Wordle and is a graphical illustration of the words found in the all the comments on my Google doc. It's a sort of tag cloud except it's not as good as it is only an image and doesn't link to the words!





Monday, June 15, 2009

Update on our new Leicester City writer

Since I asked the question about whether or not the Leicester Mercury's next football writer should be a Leicester City fan, I've had a decent mix of replies from readers with pretty much a 50:50 split for and against.

The answers have ranged from the definite: 'Yes, if the Mercury is to have a future'; to the more common: 'It doesn't really matter providing they are a good writer'.

The former came from AJC who helpfully suggested on his own blog how I might improve my chances of survival:
'So what's a struggling editor supposed to do? Well, the first thing is to employ a couple of undergraduates over the summer to show them how to produce a Kindle edition, then in the autumn, roll out trials of downloads and hyperlocal print-on-demand terminals. And of course, the most important thing of all is to get serious about the website and change it from a low rent car boot sale to a conduit that the local community cares about.'
But more of that later.

Returning to the question of the football writer, about 10 years ago I set up a website aimed at regional journalists: www.holdthefrontpage.co.uk (HtFP). It is very widely read by said journalists and is now jointly owned by the UK's four big regional newspaper publishers - Northcliffe, Trinity Mirror, Newsquest and Johnston Press. Today, HtFP picked up on my question about the football writer and re-phrased it:
'What do you think? Should football writers' jobs always go to fans of the local side - especially in one-club cities - or do writers who are more dispassionate about the game generally do a better job?'
To be honest, I wasn't that bothered about what the journalists thought - my guess was that they would all, predictably, think the same as me: it doesn't matter, all that is important is that we get a great writer. And, surprise, surprise, that's pretty much what they all say on HtFP. Equally predictably the conversation collapses into a discussion around the use - or misuse - of apostrophes by a recent graduate looking for a break into the profession:
'If newspaper's only employed football writer's who support the club they cover on their back pages, then how are the journalist's who have taken sport journalism degree's meant to break into the industry?'
Quite. (Although, I'm not sure that isn't a fake post aimed at riling journalists!)

Anyway, as I said, I was more interested in what the readers of the Mercury thought and I'm grateful for those who expressed a point of view even though there was no consensus. As is the way of my blog, most of those who replied did so either via Twitter (@tipexxed) or email. There's still time to add your thoughts.

Saturday, June 13, 2009

Face to face with the BNP

Today's Leicester Mercury carries Adam Wakelin's interview with Leicestershire's first ever BNP county councillor, Graham Partner ... sitting directly opposite a full-page interview with the authority's first Asian councillor for more than 10 years, Jewel Miah.

As Adam says:
It’s tempting to present Graham and Jewel as polar opposites, the yin and yang of last week’s elections: fear versus hope, exclusion versus inclusion, division versus diversity, nasty versus nice.

The reality is probably a bit less black and white.
There was an understandable horror at the result when it was announced, but I hope that over the past few days, the Mercury has been able to put it into some sort of context - the BNP have not swept into power in the county on a wave of popular support ... a mix of circumstances allowed one councillor to be elected with little more than 1,000 votes and a wafer thin majority. Perhaps our focus should be on the changing attitudes that have seen a Bangladeshi immigrant, taunted with swastikas when he arrived in Loughborough, rise to be elected to represent those around him.

Even as I post this, I'm cringing!

I've taken this from the Jeff Jarvis blog, www.buzzmachine.com, so I know it's not going to be a sales pitch for newspapers in their current form, but it is a decent starting point for a conversation on what newspapers are for. I've talked about the problems we face on timing before, but this clip uses comedy to make the point far more forcefully.
Before I put forward my own thoughts, I thought it would be interesting to see what people had to say about this from a local newspaper's point of view.

Brian Greenberg comments on Jeff's blog:
Right tool for the job, folks. The past mission of the newspaper is not the future mission. News reporting wants to be immediate and online, and so it shall be. Investigative reporting, well-researched background pieces or profiles, long-term analyses - these can be online as well, but they can also be in print (newsprint, magazines, even books).
That's one thought, but what role - if any - do you see papers like the Leicester Mercury playing in the future?

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PS Brian Greenberg also has a great 'favourite quote' on his profile: “In theory, practice and theory are basically the same. In practice, they are not.”

Wednesday, June 10, 2009

Tackling the BNP in the paper

I always knew that dealing with the BNP would be difficult. Until now, we have mostly ignored them, but I sense that we have reached a tipping point and that it makes more sense now to challenge their policies and be sure that those voting for them know exactly what they are voting for.

I blogged about this dilemna - to report or to ignore - previously and received a reasonable amount of feedback, almost all of which came down on the side of reporting, with the notable exception of someone employed full-time to worry about social cohesion who felt that it was still best to ignore. With the election of a BNP county councillor in Coalville, we have decided that we cannot ignore the situation.

Tomorrow, we run a two-page thought piece on how it was that Coalville came to elect a BNP councillor. The two main parties both say that they didn't take the far-right organisation seriously enough and paid the penalty. The sitting Labour candidate admits that half way through the count when he knew he'd lost, he found himself in the peculiar position of hoping his Tory opponent would take the seat. It wasn't to be. It is easy to run away with the idea that the BNP candidate, Graham Partner, was swept to power by a huge protest vote. In fact, 62% of the electorate didn't vote for anyone and 73% of those who did vote, didn't vote for the BNP. The votes that were cast were spread amongst the candidates, leaving Mr Partner elected with a majority of 86. To be fair, the BNP is not the first party to benefit from our first-past-the-post electorial system which frequently sees people elected with a very small percentage of the possible vote.

Tomorrow's article by Lee Marlow makes for an interesting read, but it is the follow-up piece by Adam Wakelin that we are planning for Saturday which presents a bigger challenge for me as editor. Adam is a great writer, but his article is not an analysis, it's an interview with Mr Partner. I read an early draft this afternoon and was left feeling a little uneasy.

It's not that Adam hasn't asked the right questions or that he doesn't have the right background - he's got a great line about repatriation based round the fact that his own wife is 'brown-skinned' - it's more to do with the fact that Mr Partner is, in Adam's words, not a monster. Mr Partner describes BNP leader Nick Griffin as a prat, Hitler as a lunatic and he voted Labour most of his life before becoming interested in the BNP five years ago.

This all chimes with a discussion I had with the editor of the Stoke Sentinel whose paper circulates in an area which has elected a number of BNP councillors to its city council. He told me that it is very difficult because BNP councillors don't spend their time making racist comments, they spend their time being seen to do good things in the community. Of course, they don't want to spend their time talking about their racist policies and it's difficult to mention them every time you write about something they say which is not racist.

I've asked that Adam goes back on his feature and is more explicit about the racist policies and gets Mr Partner to talk more about them. In the meantime, I'm grateful that our lawyers have agreed that it is ok to say that the BNP are racist, fascist bigots ...

Tuesday, June 09, 2009

Teasing out a sale

It wasn't the best way to start the day. As I drove down one of Leicester's main arterial roads, I passed an ad for the Leicester Mercury which asked the question: 'Why did city vote Labour?'

The ad took the form of what we call a bill - the A2-sized posters that you see outside newsagents.

This particular bill reminded me of some training I did back in the days when reporters still used typewriters and the only computer in the building was the size of a room and had less memory than my iPhone! We were looking at how easy it is to write meaning one thing, only for readers to see something completely different. The example we were given was this:
GIANT
WAVES
DOWN
FUNNEL
Clearly intended to conjure up a picture of disaster at sea, I still can't see the words without imagining a giant of the jolly green variety happily waving down the funnel! It's easy to see at least four meanings of this single bill and I don't doubt there will be those who see many more.

I knew the story behind our bill this morning - our political correspondent Martin Robinson had been looking at why it was that Leicester bucked the national trend in the Euro elections, giving Labour an increased share of the vote in the city at a time when their share elsewhere had fallen significantly. (We concluded that the main reason was that at the last election something like 7,000 Labour supporters in Leicester had voted for the anti-war Respect party, which didn't put up a candidate this time round, leaving the voters to return to Labour).

My problem with the bill was that I read it as if it was castigating Leicester for voting Labour, as if we thought the voters had done something wrong. It might have been a question we would have asked if the BNP had won the vote.

May be I was looking for it because I hadn't liked one of the bills we wrote the day before which read:
POORLY
BOY
SEES
POPE
I was definitely looking for that one because I'd seen someone laughing at it on Twiterfall, the live feed of tweets from Twitter that I have running in the background on my PC picking up every time somebody says anything about Leicester. The tweeter had a fair point - it's hardly headline news and, worse still, it was difficult to see how it could possibly sell us any papers ... which after all is the purpose of the bills. We're looking to catch the eye of a passer-by, to persuade the casual buyer.

Talking of Twitter, those who use that particular social medium will know just how difficult it can be to get your message across in 140 characters or less - bill writing is a skill that requires you to sell a newspaper in 20 or 30 characters and that's not always easy.

I mentioned that I had been trained in bill writing and in April of this year I did write to the relevant staff at the Mercury with a copy of a training document based on work by Peter Sands, a well-known editorial coach.

That included such tips as:
  • Headlines tell it, bills sell it. They are not the same.
  • Will it sell? If not, find something else. Poor bills drive sales away.
... and my personal favourite:
  • Tease the reader. Don't give away the whole story. 'The bill is like the bikini; what it reveals is provocative; what it conceals is vital' - former Sunday Times editor, Harold Evans.
Clearly, bill writing has not been our top priority, but we spent a bit of time talking about it today and, hopefully, while they might not cause as much amusement from tomorrow, our bills might sell a few extra papers.

Saturday, June 06, 2009

Should our Leicester City writer be a Leicester City fan?

I had lunch yesterday with an old geek friend, Dan, who's also a massive football fan.

In the spirit of openness and amidst the furore around allowances, I'll declare that I was on a day's holiday and paid for the lunch myself and there won't be an expenses claim to cover it, despite the fact that we sat and talked for more than three hours almost entirely about work-related things. Oddly, he turned up with £18,000 in cash in a laptop bag ... but that's another story!

Inevitably the conversation got round to the fact that the Leicester Mercury is currently looking to replace our long-term football writer Bill Anderson who has retired after covering Leicester City for more than 30 years. I placed an advert on a web site called www.holdthefrontpage.co.uk -it's a site I set up about 10 years ago - asking for applications from experienced football writers. We've been flooded with people wanting the job. Almost 140 have applied.

I don't know why I'm surprised - it's a great job if you're a football writer. You get to cover one of the bigger clubs in the football league on a day-to-day basis for one of the largest regional papers in the country. For a lot of people, it is a dream of a job.

I was commenting on how difficult it is to work down from 138 to a sensible short-list and the criteria we are using, when Dan asked: 'Are you looking for a Leicester City fan?'

I have to admit, that wasn't something that I'd thought about, but Dan was adamant that, as a football fan, he wanted his local newspaper writer to be a fan.

Was he right? Should the Mercury's next football writer be a Leicester City fan?

Thursday, June 04, 2009

So, what is this blog?

I've been asked a fair few times about the status of this blog since I first starting putting my thoughts online as editor of the Mercury. Not everybody is entirely happy that I use this medium to talk about what I see going on around me.

I think there is a nervousness in some quarters about the different tone that blogging allows journalists to take compared with the articles they write in our newspapers. As editor of a local paper, the only place I get to express an opinion in print is when writing the leader column, but that is really about giving the newspaper a stance on issues rather than expressing a personal thought and it's not really an appropriate outlet for holding a discussion about what does - or even what should - make a newspaper.

I'm quite clear about one thing - I am blogging as the editor of the paper and see this blog as being as much a part of the company's output as the newspaper itself, our free weekly titles, the monthly magazine or our other websites: thisisleicestershire and thebluearmy. Other people on the paper blog and those who do so in their capacity as employees - education correspondent Ian Wishart and political writer Martin Robinson - hold the same view. I know they do as we sat down and discussed it. We agreed that probably the best analogy was to view the blogs as columns of the newspaper. This means that while they have much more freedom to express themselves and their opinion, it still has to be done within the boundaries of what would be acceptable for the Leicester Mercury. For them, that has an important consequence: they know that I am editor of their blogs and that, if it comes to it, I will get the last say in what they can and cannot blog.

I suspect for a lot of people involved in social media that might seem odd, but I think it is an inevitable consequence of them blogging on the back of their reputation as an employee of the paper. They both seem quite happy with the situation and they blog because they want to, not because I tell them to (which I don't). I don't expect to be involved in what they are saying and I certainly don't read anything before they post ... and so far I haven't intervened in any way on either blog. They are both bright, articulate guys and I'm really pleased that they think blogging is worthwhile.

I see my own blog in a similar way. I see it as a column of the paper.

On the other hand, our news editor, Mark Charlton, blogs in a personal capacity. He doesn't really spend time talking about his role at work - he's much more likely to be found chatting about the twins that he and his wife are expecting ... or some very odd connection that he has with a German football team. Don't ask. Whatever, Mark's blog is not part of the Mercury.

The odd thing for me is this: I hadn't really intended to put my thoughts into the public domain ... yet. Don't get me wrong, I think editors should blog and I think there are massive benefits to be had from holding a public discussion about the paper and how we work. I think the tools of social media give us the opportunity to be far more open and transparent and things like blogging and Twitter allow me to have conversations with far more people than I would be able to without them. I believe that transparency builds trust which itself is the bedrock of the relationship between a newspaper and its readers.

But I wasn't ready yet.

There are two things about blogging that worry me. Firstly, will people find it interesting? And, secondly, will I have time to blog often enough to make it worthwhile? What I had intended to do was to blog 'privately' for a couple of months so that I could judge for myself before putting my thoughts out into the open for feedback. I didn't want to spend too long messing about setting myself up so I picked up an old blog, deleted all the old posts and began writing.

OK, I know I could have gone into my settings and made it a completely private blog, but I - fairly naively as it turned out - thought nobody would notice while I carried out my little trial. Very quickly, I had more than 500 visitors coming to the blog each week - it's not a massive number, but it's enough for me to consider it public rather than private!

To be honest, I enjoy blogging (even if I nearly always end up doing it very late at night - it's now 11.50pm) and I see it as a start. I believe that 'social media' will play a massive part in the success of our newspaper going forward and the key to that success will be conversation ... and conversation is a two-way street which is enabled on a large scale by things such as this blog, Twitter and Facebook.

I'm listening. Talk to me.

Wednesday, June 03, 2009

Talking to readers

I pulled up at the security cabin in the DMU carpark this afternoon to be greeted by two men. There was the dreaded sound of air being sucked in through gritted teeth as I explained that no, I didn't think I had a space booked, but I did have a meeting to get to. "Don't know about that, Sir, where are you from?" "The Leicester Mercury." "Right, you've got a new Editor haven't you?" "I am the new Editor." "Right, well when are you going to put something interesting in the paper then?"

We were off to a flying start! To be fair, they were helpful, found me a car park space and then explained that they both had the paper delivered every day - had done for years - but they didn't sound convinced about the content. As I got out of the car, one of them wandered over and asked my a question that I'd already been asked today: 'Have you moved the printing of the Mercury away to Derby? Doesn't that mean that the paper's full of old news?'

Yes and no.

Yes, we have moved the printing, but no it doesn't mean our news will be old. In fact, I believe our news will be more up to date - I'll explain below.

But first, why have we moved the printing? It's obviously about saving costs - running a press is an expensive business and for some time regional newspaper companies have been reducing the number of presses so that the those remaining can be used for more of each day, reducing the amount of time that they stand idle. The presses at the Mercury building have for some time printed other newspapers - including, for example, the Hull Daily Mail, the Grimsby Evening Telegraph and the Lincolnshire Echo. The Nottingham Post has not had its own press for at least the last 15 years and has been printed at Derby. All of these newspapers are part of the same group as the Leicester Mercury, Northcliffe Media Group.

Our sister company in Derby has better, faster presses than those at Leicester and, by moving the Nottingham paper to another of the group's presses in Stoke, we were able to save a lot of money by reducing the number of presses from three to two.

It's wasn't a nice decision - more than 60 people lost their jobs - but it was part of cost-cutting programme that the group has gone through to ensure that it has a healthy future and to guarantee that Leicester keeps an independent local newspaper. I mentioned in my earlier post that we have concentrated on making sure that those things that make the Mercury a Leicester newspaper, remain intact and in Leicester. That means that the reporters, the photographers, the feature writers, the sports team, and the editorial management team - including me - all remain in in Leicester. We also design all the main pages and proof read all pages.

Of course, the one thing that closing the Leicester press did affect was our deadlines. The Mercury now starts printing at about 3am - it takes a few hours to complete the run, but it does mean that the paper is on sale much earlier in the day. In some shops, it is available by 7am and you can find it on the counter of all shops by not long after 10am.

So how can I argue that this gives us the opportunity to have fresher rather than older news?

When I arrived at the Mercury in February, the shift patterns in our newsroom went something like this. The pages in the paper were split into two sorts: live pages and what we call overnight pages. As you might expect, live pages were those that were done on the day of publication. The overnight pages were, as the name implies, done the day before and these accounted for the vast majority of pages. In fact, the number of live pages on the first edition of the paper was usually not more than three.

Most of our staff would work a normal 'office hours' day, which meant that pretty much all of the overnight pages had to be complete by about 5 or 6pm. Obviously we could not put all of our pages together at the last minute and the overnight pages were done throughout the day prior to publication - in fact, on the first Monday that I arrived at the Mercury, the first news conference that I attended was at 9.30am and it was to discuss the news for Tuesday's paper. The only stories that the news editor could confidently tell me about must have come from over the weekend - or worse still, Friday - as he had so little time on Monday to prepare them before the 9.30am conference. As the week went by, it was clear that stories would be held out from one day to give the news editor the opportunity to fill early overnight pages the next day.

Even if the newsdesk wanted to get stories into the paper as quickly as possible, there were plenty of things that happened late in the afternoon, and which were not strong enough to go on the three live pages the next morning, which would therefore be held out for another full day..

For example, a reporter in court who filed her story at 5pm on a Monday would not usually expect it to appear in the paper on Tuesday unless it was strong enough to go on pages 1, 2 or 3. It would appear in Wednesday's paper.

In fact, because our deadlines for the first edition live pages were so early the next morning, some of our staff had to come in at 6am to prepare them. Of course, at that time in the morning, most sane people are still fast asleep, or at least only just getting up ... which meant we got very little news as there was nobody to speak to! This meant in reality that even the news for the live pages was usually prepared the night before and very little changed in the morning.

As I have mentioned we worked what were pretty typical hours for an 'evening' paper - starting reasonably early in the morning, but largely leaving by 5 or 6pm.

Now, however, we are moving increasingly to work as a morning paper - that means that we don't start anything like as early, but we work much later in the evening.

So, the court reporter who files her story at 6pm can be far more confident now that it will appear on Tuesday, not Wednesday as happened under the previous system. It has the potential to bring much of our news forwards, often meaning that it will be published a day earlier. This is not an instant change for us - we have not moved immediately to bring our staff in much later (they could file as late as 2am under the new system), but the paper is moving towards later deadlines, giving us the opportunity to get news into the paper more quickly.

Of course, there will always be the exceptions. Big news that breaks in the middle of the night - under the old system it would have got into the paper the next day on the live pages ... now, the paper would be printed and it would be too late. But you'd be surprised how rarely news breaks in the middle of the night, especially between 2am and 7am.

We will see an interesting test of our new systems on Sunday when the count for the Euro elections takes place. We fear that the count for the East Midlands seats - which is taking place in Leicester - may not finish until 2am. If it is that late, we will get it into Monday's paper ... if it's 2.30am we'll probably still just manage it, but if it's any later ...

Tuesday, June 02, 2009

Update on Patricia Hewitt exclusive

While writing the bit below on Ms Hewitt's decision to stand down at the next general election, I wrote to her asking why she came to the Mercury, rather than go to a wider audience through the national press. Here's her response:
"Happy to help with the blog! It's the people of Leicester West who elect me and pay for me, so I had to make my announcement directly to them, rather than just using the national media. I have always felt lucky to have a strong local newspaper like the Leicester Mercury that really campaigns on local issues - so there really was only one choice about how to make my news public."
Ok, there will be those that say that I was looking for a cheap compliment for the Mercury and that the response is a bit sickly - but that wasn't what I was doing, I was just trying to avoid putting words into Ms Hewitt's mouth even though I was fairly sure I knew what the answer would be. While Ms Hewitt's response may be instinctive, or even political, we have plenty of research to show that what differentiates our newspaper from other media around about us is that we are trustworthy, traditional and, most of all, local.

We may be slow in comparison with much of the digital media that we all consume nowadays, but actually slow is not always bad. Note for example the growing 'slow-food' campaign or 'slowdown' - our newspaper habits give us time to look a little more carefully at the stories in front of us. Our reporter spent the best part of an hour speaking to Ms Hewitt yesterday and then plenty more time putting the articles together - he was then helped by our policital correspondent, Martin Robinson, the newsdesk and variuos production people to finish off his work.

So, while the digital response is rapid, much of what was discussed this morning referenced back to the work that we put in yesterday and it was our work that ensured that the conversation that went on was at least based on fact. Even the online versions of the national papers pointed back to us as the original source.

We seek to combine this with our presence online - our exclusive this morning was available on thisisleicestershire long before it was picked up elsewhere and we have used my blog and twitter to look for reaction to help inform tomorrow's article on reaction to Ms Hewitt's decision. It is a difficult balance, but we are looking to combine the best of the old with the best of the new ...

A good old-fashioned exclusive

The Leicester Mercury has a big political exclusive today - Patricia Hewitt is to stand down at the next general election. It's an exclusive in the old-fashioned sense of the word. That is, it hasn't appeared anywhere else first, although I suspect that within a few minutes of the paper hitting the newsagents and the story appearing on our website, it will be everywhere - all over the Internet, tv, radio and, of course, the national papers (although they will have to wait until tomorrow).

I can't claim that this exclusive is the result of good old-fashioned investigative reporting. Well, not directly anyway. The truth is Ms Hewitt sent me an email over the weekend asking if she could come to see me yesterday as she had an 'announcement' to make which she thought should be done through the Leicester Mercury.

Given the clamour of doomsayers who have been writing the obituary of local newspapers over the past few years, why do people like Ms Hewitt turn to papers like the Leicester Mercury when they have something to say? Clearly the fact that 170,000 people read the Mercury every day plays a big part in that - we are still the best way to talk to the people of Leicester.

And, despite our occasional falling out with those who would rather that we didn't report what we see and hear, most people know that if they come to us we are going to report in a fair and considered manner. Ms Hewitt is not the only person to turn to us recently - it happens every day and it helps make the Mercury what it is. Our aim is to find unique content about Leicester and while much of that content comes from our reporters, much more comes from the people of Leicester themselves.

Our story on Ms Hewitt today reports the fact that she is to quit and gives a brief overview of her political career in the city, but has little in the way of reflection on what will happen next or reaction from anyone on what she has achieved. Why is that? Well, it's the nature of an exclusive. If we had started to ring people yesterday and ask about Ms Hewitt, her decision would have started to appear elsewhere last night and we would have lost the exclusive nature of our story.

Of course, today we will be looking back at her career in more detail and rounding up people's reaction to the news - I think it's fair to say that she hasn't always been the country's favourite politician! If you've got a view, why not add it in the comments to our article online or email it to me for the paper? As I said above, while our reporters will be doing their bit, the people of Leicester will add to the story in their own unique way.

Sunday, May 31, 2009

Do we give our MPs fair coverage?

I've blogged previously on the fairly predictable response by our readers to Keith Vaz's open letter in the Leicester Mercury last Saturday, but I've been back to re-read the letter because there was a part of it that was bugging me.

While I don't agree with much of what he threw at the Mercury - he says we have been unfair and claims to have answered our questions. I, along with the majority of our readers, disagree. Although we know what he spent money on, he has not explained why he thought it right to spend it other than to say it was within the rules. For me, one of the most telling lines in the letter was: 'All MPs get the same budget. It is for them to decide how they spend it.' Is it a budget?

Anyway, that's an ongoing debate which I don't want to get bogged down in today. The issue hasn't gone away - readers are still writing to me about it and I expect we'll see it reflected in next week's election results.

The point I want to pick up on in this post is the one that Mr Vaz makes about our lack of coverage of the work he does as an MP. He says this:
"In the last nine days I travelled to Amsterdam to visit Europol, chaired a European conference on human trafficking, published a 400-page report on the subject, chaired a series of meetings with Joanna Lumley and the Gurkha veterans, spent three days lobbying ministers to agree to the Gurkhas being given rights of settlement, interviewed the Metropolitan Police commissioner and spoken eight times in Parliament."
And that, of course, is on top of any work he did as a constituency MP.

He has a point. We didn't cover any of that.

It is easy to dismiss it as 'not local', as Mr Vaz acting in his capacity as a national politician, of more interest to the national press than his local paper. But that's not entirely fair. Mr Vaz is very active compared with most MPs - in the past year he appears to have spoken in 75 debates, asked more than 246 written questions and he sits on two select committees, including the Home Affairs Committee, which he chairs.

I can find Mr Vaz talking about, or asking quesitons about, Leicester in the House of Commons almost 30 times so far in 2009. In May alone, I can find these:
  • A quesiton about the number of children suspended in Leicester schools following racist incidents (if I read the answer correctly, far fewer than in the rest of England)
  • Urging the Government to pay attention to professor of genetics at the University of Leicester, Alec Jeffreys, when considering changing the rules on the retention of DNA samples by the police
  • A question about the number of independent and internal investigations into the NHS in Leicester - no answer was given.
  • A question about the number of care homes in Leicester operated by local authorities and private enterprises, and the number of people over 60 years old in them
  • A question asking for the number of people in Leicester diagnosed with schizophrenia and being held in secure hospitals
  • A question on the number of racist incidents recorded in Leicester schools. The Government replied that the data was not collected, but promised to consult on whether schools should be forced to record the data
  • A question on how much public money funds third sector organisations (charities, vluntary sector, not for profit organisations) in Leicester and Leicestershire
  • A question on the number of third party organisations in Leicester - the Government doesn't know
I'm not sure that we covered any of those in the Mercury.

As a standalone question, it is difficult to see what Mr Vaz was getting at with many of the above, but you have to assume there was a purpose behind the questions and I think he has a point when he says we haven't given him enough coverage.

Don't get me wrong - I don't think that we have treated Mr Vaz unfairly in our coverage on his allowance claims. Apart from anything else, we have twice handed over pages to him to have his say, unedited by us. On each occasion, our readers have reacted with anger at what he has said - it is easy for him to blame the messenger, but, on this occasion, I am afraid people really didn't like the message.

But, having said all of that, I don't think we are giving over enough space to the work of our MPs - and I suspect Mr Vaz will be amongst the most active. I'm going to talk to our newsdesk and our lobby correspondent to explore the possibility of doing a weekly column which rounds up what the MPs are up to.

What do you think, would it be interesting?

And given our article yesterday about the fact that nobody can even name our Euro MPs, perhaps we should be looking at them too!

Thursday, May 28, 2009

Apology for blocking citicism of the Mercury

ajnorman has taken me to task over one of my earlier posts about freedom of speech in which I said that we moderate posts on thisisleicestershire after they show up on the website, 'removing only those which we think create a legal issue or which are in some other way offensive.'

This is what he/she says:
'Or critical of the way the newspaper has covered a story. I don't know who does your moderating, but one of the things that has turned me away from engaging with the website is that even mild criticism of the paper is removed instantly, however well-justified, while all sorts of racist bile is left on the site (see all the pro-BNP comments today, or the comments on any article to do with travellers, for example).'
Firstly, let me apologise. I am sorry that we have removed any comment that was critical of the way the Mercury has covered any story, unless that criticism contained baseless personal criticism of a member of staff. I am assuming in this case that it did not since ajnorman says that we remove even mild criticism.

I promise you that is not my policy. I am happy to allow criticism of the newspaper - the guidance I have given to my staff since the day I arrived in February is that they should engage with readers who have an issue with our coverage. That is, if there is criticism of us on our site, leave it there and explain our stance and, if we got it wrong, apologise and correct it. We're not infallible, we make mistakes, sometimes factual sometimes on matters of judgement. As I said, if that has not been ajnorman's experience since I arrived, I'm sorry and, if you can let me have more details, I will look into your complaint more thoroughly. I would have replied directly to you, but I don't have any contact details.

In the meantime, I will remind those who moderate our site, of the way I feel.

I'll also take another look at your point about us allowing 'racist bile' in case we have misjudged that as well.

UPDATE 10.48pm: Checked for racist bile - ajnorman was right. I've taken the lot down. A few BNP supporters masquerading as lots of different people stimulating a thread that looked as if more and more people said they would vote BNP. Once I'd removed that, the thread made no sense, so had to take the rest down to.

I hate it when we get it that wrong. Sorry. (Stands back and waits for hate storm!)

Wednesday, May 27, 2009

Readers' letters and that MP

Most of my day today was spent in a meeting with Northcliffe's senior editors having what was described as a robust discussion around our print and digital strategies. One thing you can always say about editors is that they are incredibly passionate about what they do ... and you could also say that anyone trying to get general agreement from them on anything has a task akin to herding cats!

The few moments that I did spend in the newsroom of the Mercury was spent going through all the letters and emails submitted by our readers for publication in the paper. I'm guessing, but I've probably read through somewhere in the region of 60 today which is probably pretty typical of the numbers we see every day. More than half of these will have been submitted by snail mail, although we do see an increasing number arriving through our inboxes.

The advantage of spending a bit of time doing this task is that it does let me see what our readers have got on their minds.

What surprised me today was that, unlike the editors, a huge percentage of readers agreed with each other on the main topic of conversation. More than half of the letters came from people who were still exercised by the Keith Vaz allowance claims ... and I didn't see one letter of support. I did see one that didn't like Mr Vaz very much, but felt that the Mercury was a Tory rag which was revelling in putting him through the wringer.

We're not. Well, not entirely.

What I mean is that we do not support the Conservative Party. In fact, the Mercury doesn't support any political party and won't while I'm editor. We'll call it as we see it on individual issues. Obviously with Labour in power at both a local city council level and nationally, we are more likely to be seen criticising them than the Tories simply because they are doing more. But you will equally see us supporting some decisions of the city council - see this or this (and indeed tomorrow's editorial which supports work being done to clamp down on noisy neighbours).

So, we're not a Tory rag, but are we a rag? You know what, I don't mind that term as it is normally used in the context of the 'local rag' and, while it might be mildly insulting, it is also sort of affectionate ... it's the sort of mild insult you might use about a close friend! And, above all, I like people to comment on the paper - and this blog - because it means that we are doing something worth commenting on and I'd hate for the paper to fade into irrelevance.

Tuesday, May 26, 2009

Writing the leader column

The last thing I did before leaving the office tonight was to write the leader column for tomorrow's Leicester Mercury. Unlike most national papers we don't have a specialist opinion writer and it is usually written by me or the deputy editor, Richard Bettsworth.

You may have noticed from various previous posts on this blog that I am currently exercised by an uneasy feeling with the way things operate in Leicester and tomorrow's opinion column reflects this.

Here's a sneak preview:
It has become increasingly clear over recent days that the scandal surrounding MPs’ allowances is not simply going to fade away. The anger expressed by voters everywhere demands fundamental change. Tory leader David Cameron continues to attempt to wrestle the initiative away from Gordon Brown by suggesting changes that he hopes will restore some confidence in Parliament. Today he has suggested moving power away from London back to local communities.

On the face of it, we would support such a change. Too much local policy is effectively set in Westminster by the Government issuing public targets for local councils and then using funding threats and restrictions to force the local authorities to comply.

However, many local councils have a pretty poor record when it comes to openness and changes in the way they operate over the past decade have meant that more and more decisions are taken behind closed doors ...

All councils pay lip service to open government. They all claim that they are transparent and that local voters can see for themselves how decisions are made, but actions often do not match the rhetoric ... If Mr Cameron is going to send more power back to our local councils, he will also have to reform they way they work.
I'll try to blog soon on the difference between the newspaper's opinion column (the newspaper's stance on a given issue) and this blog (the Editor's opinion on various issues), especially as they will often, but not always, be similar.

Monday, May 25, 2009

Dirty tricks? But it's all within the rules! Sound familiar?

The Leicester Mercury's front page article on Saturday outlined alleged dirty tricks involving the Tory administration at Leicestershire County Council ahead of next month's elections.

We have a whole series of emails between an independent Conservative candidate and the Tory leader and deputy leader of the council after which the independent candidate decides to withdraw from the election.

In a nutshell, the candidate, Simon Jones, put himself up to fight against the council's deputy leader because the community he lives in, Breedon on the Hill, is in the middle of a long-standing - and possibly very expensive - High Court battle with the council over a community hall in the village. In the emails, the leader of the council, Councillor David Parsons, promises that a new community hall will be built. The deputy leader, Councillor Nicholas Rushton, wrote to Mr Jones to say: 'I sincerely hope that you will now withdraw your candidacy.' Mr Jones withdrew.

In today's Mercury, the Tories' prospective parliamentary candidate for the area, Andrew Brigden, describes a police investigation into the matter as a complete wast of time. Mr Bridgen says the investigation is “something about nothing”... “To call it election dirty tricks is ridiculous. I think for a politician standing for election to pledge there will be a replacement of the facility if it is removed is quite legitimate.”

The paperwork leaked to the Mercury shows a trail of e-mails starting on May 11, following a conversation between the council's deputy leader, Councillor Nicholas Rushton, and Simon Jones, who are contesting the same Valley seat in the county council elections.
  • Mr Jones suggests to Coun Rushton that they should meet and writes: "You say that you are prepared to put your energies behind a campaign to get things brought to a conclusion, and that you will guarantee that a community building will be constructed whatever the outcome of legal proceedings.
  • "If we can achieve this together then fantastic."
  • Later that day, Coun Rushton replies: "Great news! Should get something to you this evening from David Parsons (the leader of the council). It will promise all you want."
  • Later on May 11, council leader David Parsons writes to Simon Jones and Coun Rushton: "I am happy to give my personal commitment and that of the administration at County Hall to the provision of new community facilities at Breedon within the lifetime of the next council."
  • Coun Rushton also writes to Simon Jones saying: "I sincerely hope that you will now withdraw your candidacy and we can all move forward united and together."
  • The next morning, Simon Jones writes to Coun Rushton saying that he is ready withdraw his candidacy.
  • Coun Rushton replied to Simon Jones saying: "You have a written guarantee from me and the leader that a new facility will be delivered."
I'm no election law specialist so I have no idea whether or not anything illegal has happened, but clearly somebody at the county council is not happy with what went on - according to the police, it wasn't an opposition councillor who reported the issue to them, it was 'the county council.'

And, in the middle of the MPs' expenses scandal where the public has been so outraged by the defence that claims were 'within the rules', it is hard not to reach the conclusion that whether or not the law has been broken in Breedon, what happened was not right.
Looking after the pennies ...

One of my all-time favourite journalism books is Prof John Paulos' 'A Mathematician Reads the Newspapers', a sometimes quirky review of the way journalists pass on their misunderstanding of numbers to their readers.

I was reminded of this when reading Stuart Glendinning Hall's post on how to pay special attention to your top community contributors which reports on an HP Labs study which, in turn, concludes that people's propensity to keep participating increases with the more they contribute. The paper demonstrates that submitters who stop receiving attention tend to stop contributing, while prolific contributors attract an ever increasing number of followers and their attention in a feedback loop.

Well, anyway, that's what the paper claims.

The conclusion is interesting - if perhaps a little predictable - but it was the mathematical computations that led to the conclusions which brought Prof Paulos' book to mind. The learned prof argues that journalists' grasp of fairly simple maths is so poor that articles are often riddled with ridiculous mistakes. While that is undoubtedly true, the HP Labs documents shows conversely that mathematicians and other experts often make lousy communicators and they usually need a journalist to misunderstand the maths, but get the message across!

Stuart doesn't give away a lot about himself in his online profile, but his post reads as if he understands the maths behind the HP paper. Me? I read the paper, but skipped the maths which lost me in the first few lines!

Sunday, May 24, 2009

The gentleman's club which leads to poor reporting

Peter Preston writes an excellent article in today's Observer questioning how the MPs' expenses scandal could have gone on for so long under the noses of the lobby correspondents which newspapers pay to cover Parliament full-time.

Disclosure: the Leicester Mercury has a lobby correspondent. We share him with Northcliffe's other Midlands titles (including Nottingham and Derby). He is based full-time in the Houses of Parliament, but works under the direction of the local Editors, including me.

Preston asks: 'Didn't anyone, updating his flipping contacts list, ask why Hazel Blears was always on the move? Why the chancellor's home telephone number kept changing? How Hon Members on £64,000 a year could afford to clear their moats, build duck islands or tackle dry rot 100 miles from Luton?'

Further down he says: 'They're expert, self-regulated members of one gentlemen's club, monitoring another one. They need to cultivate sources, buy drinks and keep onside to keep the chat coming. They are part of the institution, in a way.'

And then: 'But editors back at their desks are surely entitled to ask themselves a few questions now. Does the lobby - its briefings, its access, its exclusivities - still deliver the goods I need? If everything else is changing, can the snug set-up that missed the story be left untouched? '

He has a point. And I intend to ask the questions.

But it is a difficult situation and one that journalists come across all the time - striking the balance between having a relationship that allows mutual trust and access to 'exclusive' stories with the need to be detached enough to ask the difficult question or report the fact that will obviously upset and anger your 'contact'.

The lobby is not the only place where this issue exists.

Take football reporting. The Mercury's long-serving football writer Bill Anderson has just retired. When we reported this in the paper - and online - readers reacted by wishing Bill luck in his retirement, but rather harshly (in my opinion) criticising him for his closeness to the club. Even Bill recognised that supporters often felt he had been at a different game from them. But Bill probably spent more time with the club than he spent in the office of the Mercury and, inevitably, if you spend that much time with people, you build a relationship, even friendship. It is never easy to be very critical of friends and it is even more difficult to be critical in public. What is the alternative? The football writer relies on contact with players, the manager and the club and knows that it will take little to upset that relationship, leaving him out in the cold with nobody to talk to. It's easy for the Sun to parachute somebody into Leicester, be as critical as they like about the club, and then disappear back to London without having to care about the fact that they might want to ask about team news or transfers the next day. Many of our readers have a seemingly insatiable appetite for news about Leicester City and our football writer is expected to find stories every day. Yes, every day. Even in the summer when all the players and the manager are away on holiday. How easy is that if you don't have their mobile phone numbers?

Don't get me wrong. I'm not trying to defend this sort of journalism, I'm just explaining why I think it happens.

Personally, I think it is about the relationship you build with your contacts. I think you have to have the discussion with them about 'bad' news and why you will report it. My own experience is that most people understand this and the more you talk about it, the easier it is to get through difficult issues.

In the short time that I have been in Leicester, I've been impressed with the level of partnership in the city, between public and private sector and between both of these and the various faith organisations - it's clearly a big part of what makes the city tick and I wouldn't want to do anything to undermine it. But I've also expressed some concern about what I see as a lack of scrutiny, about how many decisions are made behind closed doors and are not seen by the public until they have been carefully sanitised and wrapped up in neat little packages, with everyone sharing the same point of view. It makes me uneasy.

So, the question posed by Peter Preston needs asking not just about our lobby correspondent, but about all our reporters. And me.

Friday, May 22, 2009

Local politics dominate - Vaz, Taylor and the county council

At the risk of being boring, I'm going to mention Keith Vaz again. He's really not very happy with me or the Leicester Mercury and to make his point he has written another, much longer, open letter to our readers explaining how he feels we have been unfair to him. I'm obviously happy to publish that letter - see the Mercury tomorrow (Saturday) for the letter in full, unedited and without comment.

The key to his argument is that we have concentrated unreasonably on the expense scandal when there was much more important news about him to cover, including work that he has done to help reverse the Government stance on the Ghurkas, the publishing of a 400 page report on human trafficking, interviewing the Metropolitan Police commissioner and speaking eight times in Parliament.

He concludes by saying that while he accepts that it is 'absolutely legitimate' for the paper to inquire into the question of the expense and allowance claims, 'it is right that that you should be fair.' I agree. We should be fair. I guess our readers will decide whether or not we have been.

While Mr Vaz has been in the public spotlight, his colleague in North West Leicestershire, David Taylor, has not. But tomorrow, we have full details of Mr Taylor's expense claims ... and they come to a very similar amount as those of Mr Vaz, almost £80,000.

To give him credit, we have the full details because Mr Taylor brought them to us today. Some of the details are not pretty and he's aware that some peope will be very angry about his claims. Again, you can see it in tomorrow's Mercury.

But neither of these stories has made it to the front as we feel there is an even more important local policitical story - police investigations into alleged dirty tricks in the upcoming county council elections.

Thursday, May 21, 2009

That Keith Vaz open letter

I suggested last night that the reaction to Mr Vaz's open letter in the Leicester Mercury might not be great. We received 72 comments, one of which was largely supportive of the MP and another of which accused the Mercury of racism in our coverage of the issue - the rest were as you might expect!
Free speech - Part 2

Interesting to see that 'community guru' Patrick O'Keefe has commented on my earlier post on the problems we have around reader comments on the McCann family. He picked up on Stuart Glendinning Hall's blog reference to my post and I think he said he agreed with what I'd said.

He said: "The important thing is to cultivate the proper community that fits within whatever your looking to accomplish or what your brand is. Do you want a website where people can’t feel safe browsing from work or around their family? There is no right answer there, just what your audience is. If so, there are things you’ll need to remove. Do you want a website that is riddled with personal attacks and bitter, nasty arguments? Again, no right answer, but whatever you decide will require maintenance."

For more, visit Stuart's blog.
Newspaper profit details

The Leicester Mercury is part of the Northcliffe Media Group, which in turn is part of the Daily Mail and General Trust - owners of, amongst other things, The Daily Mail.

I've mentioned elsewhere that times are tough in the newspaper business at the moment, just how tough can be seen from today's half year figures from our parent company. See here for the Guardian's take on our performance, or here for the group's announcement (you'll need to scroll down to find Northcliffe Media details). UPDATE: Press Gazette has a more Northcliffe-centred version.

It's not pretty and we've had to make some unpleasant decisions ... and we're not out of the woods yet.
Why the secrecy?

Finally, the city council has come out and said that it will fund the Special Olympics in Leicester with up to £1m of taxpayers money, but why did it take so long to say it?

Ever since I arrived in the city three months ago, it has been clear that there was a large hole in the funding plans for the games. In only my second week I met with a representative of the organisers who bubbled with enthusiasm for the 'best games ever' and talked about their aspirations for a 'world class' event, but squirmed horribly when I asked about the funding. They had hoped for a £2m injection from Visa, but it had not been forthcoming. Over the next couple of weeks I spoke to several people about the funding. Nobody seemed that keen to talk about it, but nobody seemed that bothered about it either - it was clear that somebody had said they would underwrite the costs and it didn't take much to work out that it was the city council, but nobody would confirm it officially.

Why not? Well, I'm guessing that everybody was worried that if the council said out loud that it would fund the games, any slim hopes of getting anybody else to put money in would just disappear. At the time, the organisers were still talking about commercial sponsorship, even though the games were no more than a dozen weeks away, but apart from the sterling efforts of the Lord Mayor, it was pretty clear that nothing was going to be forthcoming.

I don't have a problem with the city council putting the money in. In fact, I think it was the right thing to do (and we've said so in our leader column in today's Mercury), but I'm uneasy about the way it happened. £1m is a not an insignificant amount of money from an authority that worries about its income and feels the need to push up council tax at a time of deflation and recession. So where will the money come from? Which departments or projects will lose out?

Everyone, whatever business they are in, knows that it is a matter of priorities - the council has a finite amount of money, it has to set priorities. Having decided the games are a priority (a decision we support) I'd like to see the discussion around where the money is coming from. I don't like the fact that these sort of discussions go on increasingly behind closed doors away from the public gaze. This is not an issue confined to the city council, local authorities across the land have switched from the old committee system to a new cabinet controlled form of government. In itself, that didn't need to mean that there was much less public debate, but our councils have taken the opportunity to make sure that this was the outcome.

And perhaps there is a bigger lesson to be learned from this. It's important that the city goes into major decisions with its eyes wide open. Take the bid to make Leicester a host city if England win the right to host the 2018 World Cup. On the face of it, this looks like a fantastic opportunity and the Mercury supports the bid. But, the first piece of work that needs doing - and it is already underway and may well cost the best part of £100,000 - is to gather a thorough understanding of what might be involved. We already know that the Walkers stadium will need to be expanded. Mr Mandaric is on record as saying that this would happen if Leicester City are promoted into the top division (and look like staying there?), but what if they are not promoted or, as happens with many clubs, they yo-yo in and out of the top division while they try to establish themselves? Will we be in the same position as we are with the Special Olympics where we really have no choice but to go through with the event? Who will pay to enlarge the stadium if Leicester City do not? How much other work will need to be done in terms of infrastucture around the city to handle the expected influx of fans?

None of this means that Leicester should not be looking at making a bid to be a host city, but there should be a full and public discussion about the possible cost as well as the undoubted upside that the tournament would bring.

Wednesday, May 20, 2009

Keith Vaz open letter to Mercury readers.

Oh dear, oh dear. After more than a week chasing round after Leicester East MP Keith Vaz, we have finally managed to persuade him to respond to the rage that has swept the country over MPs' expense claims. You can read the letter in full, unedited, in tomorrow's Mercury (ie Thursday).

I fear his response will not satisfy everyone (anyone?).

Perhaps unsurprisingly, he takes a swipe at the Mercury. We've concentrated too much on this single issue: 'From the moment this information was published in another newspaper I have responded. My office deals regularly with the local press.

'The problem is the coverage of politics has declined in both the national and local press. In the past week, I have been involved in a number of issues including Gurkhas, Sri Lanka, policing and human trafficking. Sadly, none of this has been reported locally.'

Mea culpa. Let's see how our readers react tomorrow.

Interestingly, another leading local politician rang me only yesterday to thank us for treating the upcoming county council elections seriously, highlighting the issues that are being presented on the doorstep and how each party intends to deal with them.

Tuesday, May 19, 2009

Free speech?

One very irate reader - probably ex-reader - emailed me with a bitter complaint about the Mercury's 'decision to deny freedom of speech' to our readers.

She wrote: 'I am of course referring to your apparent decision to omit an 'add comment' facility for the most recent story about the McCanns ... the British media's generally misplaced sympathy for the McCanns and lack of ability to acknowledge that the parents deserve to be criticised (and convicted) for their negligence makes me suspicious that this a deliberate move by the Mercury to gag their readers. We should be proud of our right of free speech in this country and if you have made the decision to exercise selective censorship you should be thoroughly ashamed of yourselves. Yours disgustedly etc'

I'm not convinced the name or email address supplied were genuine, but she was clearly very angry. It is a very difficult area for us - we give our readers the ability to comment on articles on our website without requiring them to register and without us putting in any form of pre-moderation (ie we moderate posts after they show up on the website, removing those which we think create a legal issue or which are in some other way offensive).

We certainly allow things on to the website which we would not allow into the paper - I guess we think it is clear that it is the opinion of the reader and not something that we would necessarily agree with. But we do have to draw the line somewhere. The problem with legal issues is that we are legally responsible for our website and we are more likely to be sued than the comment writer - I don't think it is clear cut, but the risk is there for us. I don't think too many people would expect us to accept clearly libellous posts.

But there are those comments which we remove for other less easily defined reasons and this is the area where we run into trouble with disgruntled posters. There are things that no right-minded person is going to object to us removing: racism and homophobia, for example. Personal insults would not generally be accepted, but we have let some pretty nasty comments about Keith Vaz and Alan Duncan go over the past week or so. The fact that they put themselves into the public eye probably means that we allow our posters more freedom than we might if the subject was simply Joe Public.

So what about the McCanns? It is true that we don't allow comments on any stories about Maddy or her parents. Why is that? We used to allow posts, but there is a small group of people out there who are convinced that they know what happened to Maddy - they have no evidence, but they are happy to make their allegations publicly and forcefully. Every time we have allowed comments on our stories about this family, the articles have become swamped with baseless accusations.

Of course, our decision to close down the comments has meant that we are preventing reasonable people from using our website to have perfectly reasonable discussions about the case - in fact, the complainant I quote above, accuses the McCanns of negligence, presumably because the children were left alone at night. You may or may not agree with this opinion, but it an opinion that a reasonable person might hold. To that extent, our complainant is right, we are suppressing free speech.

However, the right to free speech comes with a responsibility and the bile that is poured out by a minority on this issue, leaves us with little choice. I don't like the decision, but I don't see what else we can do without using resources we don't have to moderate more quickly. I am considering changing our comment system to allow only those who have registered to comment. This, I think, would give our readers more commitment to the site and it would be much easier to build a system of trust that meant we didn't need to moderate at all or where the readers themselves could moderate.

But that's for the future. For now, I'm sticking with the ban even though it cost us a reader.

Monday, May 18, 2009

BNP - to report or not to report?

I spent much of the day getting to and from London for a meeting with Northcliffe's MD, Michael Pelosi, at the group's HQ in Kensington. In my previous job on the digital side of the business, I spent two or three days a week in the London office, but since arriving in Leicester three months ago, I've only been down twice, including today. The travelling certainly eats into your day, but it was a positive meeting.

However, it meant I spent little time 'editing' the paper today, but one or two interesting emails arrived. One of the questions we need to answer very quickly is what our stance is going to be on giving coverage to the BNP during the current Euro and county council election campaigns. Conventional wisdom has ruled that it was best to starve them of publicity, but I sense a change in the mood both inside and outside newspapers, suggesting that this has allowed the BNP to cloak itself in respectability and make outrageous claims that have gone unchallenged. I've read a couple of reports recently - including one from Leicester City Council which described the BNP's activities in the city as 'chilling' - which say that the best way to prevent the BNP gaining a foothold in local politics would be to show them up for what they are.

While I was out of the office today, my deputy, Richard Bettsworth sent out an email to senior members of our team at the Mercury outlining some of the BNP policies:

  • Restoration of national service
  • Deportation of illegal immigrants
  • Voluntary repatriation of legal immigrants
  • Clamp down on asylum seekers
  • Introduction of corporal punishment for minor offences
  • Capital punishment for murderers, terrorists and paedophiles
  • Selective exclusion of foreign goods from Britain
  • Withdrawal from Nato
  • Withdrawal from EU
  • Foreign aid given only to those countires which accept repatriation of immigrants
Richard asked for comments from our senior staff on what our position should be.

I wonder what our readers think? I'd be happy to hear from you.

Sunday, May 17, 2009

2018 World Cup bid by Leicester?

No, I don't mean we'll be putting in a team to play against the likes of Brazil, Italy and England, but there's plenty of rumours flying around the web about the chances of Leicester bidding to be a host city should England win the right to host the whole tournament in 2018.

To find out what's really going on, see tomorrow's (Monday) Leicester Mercury.
Why we use the FoI to ask questions

Earlier, I commented on a post by Coun Rory Palmer on his blog where he mentioned the fact that the Leicester Mercury has put in a request under the Freedom of Information Act for details of expenses claimed by councillors on Leicester City Council.

This is what he said: 'From reading the journo's blogs it appears they will be (somewhat predictably) looking at councillor's expenses. According to Keith Perch's blog the Mercury has submitted a Freedom of Information request for councillor's expenses. Councillor's allowances and expenses are published each year by law but I fully recognise why the paper want to do this in the current climate. For the record, I am the first and to my understanding, the only councillor in Leicester to have published details of my expenses on my council website.'

Credit where credit is due - Coun Palmer does disclose his claims describing what money he gets and what he uses it for. You can see it here. To be fair, his claims are pretty modest, he gives details and it looks transparent - I wouldn't expect to discover anything alarming when we see the detail we've asked for.

However, experience tells me that this may not be the case with everyone. Coun Palmer says that the law demands that councillors allowances and expenses are published every year, but they won't be published in the sort of detail that we think they should. What we have asked for is a copy of all expense claims AND the receipts used to back up those claims. Why? Because the summary that is published can hide a multitude of sins.

Take this example. A few years ago, we asked to see the detailed receipts behind the expense claims of a chief constable - not in Leicestershire. We were interested in a trip he had made to the USA. On the face of it, everything on the expense claim looked fine: flights, a hotel, conference fees, meals etc. But a closer study of the receipts (which evidently nobody in the audit or finance department of the police authority had done) showed that he had actually claimed for two return flights to the US, most of the meals were for two people and we'd paid for a double room and a 'partner's' package at the conference. The chief constable had taken his wife with him and charged the ratepayers. It wasn't the only thing we found - he regularly took his wife to London with him on business trips - and the chief constable resigned.

I remember a senior councillor - not in Leicester - being jailed after we found him working in a burger van after he had claimed that he had been forced to give up work so that he could concentrate on council work, which, in turn, allowed him to claim more money from the council. A council leader who had to resign after many years in charge after we discovered that he was being paid by a company effectively owned by the council.

I could go on.

My point here is not that all councillors are corrupt. I don't believe that for a minute, but there are some bad apples out there. Even if we find nothing wrong with any of the claims made by our local councillors, it will have been a worthwhile exercise - look at what happened in Westminster where nobody was able to check! It is part of what newspapers do, we help to keep people honest.

One other point: Coun Palmer says it is predictable that we would make an FoI request for the details. What is more predictable is that the only way we are likely to see such details is through a formal request under the law. Despite all their claims that our councils believe in open government, we know that when we ask for this sort of information informally, there's no way that the council will respond by saying: 'Of course, come in and take a look.' No, they'll force us to go down the legal route and they'll take as long as possible to give us the answer.

Finally, earlier I used Twitter to say that I'd commented on Coun Palmer's blog ... except I called him Coun Taylor! I can think of a few politicians who would be happy for us to misname at the moment, but I don't suppose Coun Palmer is one of them! I'm sorry for the error.