We did it yesterday in our report on the switch-on of Leicester's Diwali lights. For some inexplicable reason the reporter got the location wrong and used the word Hindi instead of Hindu.
Online, our readers were quick to point out the errors:
LM, suggest you re-train/educate your staff or hire adequate journalists. The area is Belgrave Road, not Belgrave Gate..........and it is a Hindu festival (not Hindi) and the community is also Hindu not Hindi!I couldn't agree more. Small things, but makes a big difference.
Good night, however I agree, Leicester Mercury do need to get a proof reader! Point One, its Belgrave Road, not Belgrave Gate as Belgrave Gate is over the Flyover. Secondly, its Hindu and not Hindi! Just small things makes a big difference! But yeah it was good!
To make matters worse, having spotted the errors in the paper, we then left them on our website even after our readers started pointing them out! I tried to correct them myself in the early evening last night (far too late), only to find that our web publishing system had ground to a halt and, try as I might for over an hour, I just couldn't make the changes. I tried again at 10pm without success and finally corrected the article at 2am this morning, adding the following apology:
Thank you for pointing out the errors in this article. They have now been corrected and I apologise that they were made in the first place and for the amount of time it has taken for us to put them right on the site.Still, I can't help thinking the damage is done.